| Question | Answer |
|---|---|
| Device Missing |
Please check if driver is set up properly Please try the device with another slot |
| No TV Programs Receiving |
Please check if the TV signal input normally Please check if the driver installed properly Please check if the setting of software is correct esp. the country code and TV standards |
| TV Channels Missing or Programs Quality Problem |
Please check if the setting of the country code and TV standards are correct Please check if the TV signal input normally |
| No display or abnormal color of Composite and S-Video |
Please check the input power connection Please check the connection cable and whether connecting correctly |
| No action with the remote control | Please check whether the power of the remote control is full |
| No sound when previewing or capturing | Please check whether the audio input is connected correctly between the TV tuner and sound card |